Tel: +44 (0) 1722 321221
Specialist Instruments Limited
Customer Support
SIL customers expect the highest level of before, during and after sales support. Our goal is to meet and exceed those expectations at all times.
Before Sales support helps customers with defining application requirements and designing system features and functions.
By fully understanding our customer requirements before an order is placed, SIL ensures that we provide exactly what is required to meet the needs of the application.
Our own workshop is dedicated to achieving the highest standards and by working closely with all our suppliers we can ensure that all our customers
To ensure our customers have prompt after sales support SIL provides comprehensive technical telephone support and our own staff, in combination with partner companies around Europe SIL is able to offer highly skilled on site support. After Sales support is key to our success. SIL plays an active role during installation, start up and commissioning of machines.
A key objective is for every application to be put into service easily and to operate without failure throughout the life of the machine. Maintaining a close working relationship with every customer is key to our success.
